Check out the latest customer kudos to our Service Department!
A big shout out to our customer, Kathy Strucker, for giving our Service Advisor, Dylan Matthews, a fantastic testimonial:
“Dylan is a very respectful, polite, trustworthy, and dependable young man. He has been very helpful and professional. Dylan is awesome and will take care of you at Middletown Honda Service Department.”
We also have to give a shout out to our customer, Jeffry Mauro, for giving our Service Advisor, Frank Brenner, a great testimonial as well:
“My 2013 Honda has been serviced at the dealer for several years now. Oil changes, new brakes, and tires have been done here. Very happy with the accommodating appointments’ schedule. I travel and Frank always gets me in!”
Schedule Service at our Service Department today or check out the rest of our customer testimonials below!
My 4 month old loves the fish tank. Kept him occupied while I waited for my car to be fixed.
Very fast service and good knowledgeable person taking Carr of me
Extremely professional and organized sales staff. Christian Diaz walked us through the sale process and we were able to take our car home the same day. Diaz took the time to share the features of the car and answer all of our questions. I appreciate that he did not pressure us into a sale. Overall, I was very impressed with their customer service and I would recommend Middletown Honda to family and friends.
I'm not one who typically writes reviews, but I was thrilled with my buying experience at Honda of Middletown! The moment I walked into the showroom I was greeted warmly by a pleasant woman and then the awesome salesperson, Chris Diaz. Chris immediately asked me what I would like to do and brought out the certified pre-owned Honda CRV that I had found in my online search. Unlike other dealers I had gone to in previous weeks, Chris did not try to talk me into a different and more expensive vehicle or have me test drive a filthy vehicle. This CRV was brought to me spotless inside and out! During my test drive, Chris patiently answered my questions, pointed out features, and reminded me several times to use features which I had not had in previous vehicles. Once back in the showroom, Chris respectfully answered all of my questions and clearly explained procedures. The sales and finance managers were forthright and clear in conveying information regarding my trade-in and warranty options. Then, to top it all off, Chris asked me if I'd like to drive my CRV home that day! Of course, I did, so I left for a couple of hours, had lunch, and returned while they got the Honda ready for me-it was already spotless, like a new car, so I wondered what more could possibly be done. When I returned, Marlon went through all of the paperwork with me to ensure nothing was missing. It was raining, so Marlon had my new CRV and trade-in brought inside so that I could transfer my belongings from one vehicle to another...thank you, Marlon! Then Marlon transferred my plates, and waited patiently while I transferred basically a second home out of my old car and into the new-I believe in being prepared! So, in summary, my experience buying a car at Honda of Middletown was the best I've ever had, with Chris Diaz, Marlon, and the entire team. I highly recommend this dealership and I am so happy to be driving a Honda again! 🙂
Fantastic attentive, thorough, honest, service. Really trust these folks and this is my absolute go to service place for my Honda, even though its an hour out of my way to go there.
Very efficient, the pulling right up, going right in, being taken care of immediately, great experience. Thankyou