Customer Testimonials
Check out the latest customer kudos to our Service Department!
A big shout out to our customer, Kathy Strucker, for giving our Service Advisor, Dylan Matthews, a fantastic testimonial:
“Dylan is a very respectful, polite, trustworthy, and dependable young man. He has been very helpful and professional. Dylan is awesome and will take care of you at Middletown Honda Service Department.”
We also have to give a shout out to our customer, Jeffry Mauro, for giving our Service Advisor, Frank Brenner, a great testimonial as well:
“My 2013 Honda has been serviced at the dealer for several years now. Oil changes, new brakes, and tires have been done here. Very happy with the accommodating appointments’ schedule. I travel and Frank always gets me in!”
Schedule Service at our Service Department today or check out the rest of our customer testimonials below!
I have purchased four vehicles from Middleown Honda. It is always a great experience. All of the staff are friendly and so helpful. Julio Z was a new employee,,and he did a great job! As always Sean is funny and knowledgeable!!! Thanks Middletown Honda!!!!
they were absolutely incredible. I highly recommend them. From start to finish they the happen and I was able to get my SUV. They are wonderful.
Great experience.
Car recall
I worked with Marlon M for my Ridgeline lease. I’ve purchased lots of cars over the years and this was the best car buying experience I’ve had. Marlon made the process simple and straightforward.with no games.
Wonderful experience from start to finish. This is the second time I have purchased a car from Jason S. with their sales team. He is great! My car was going to take a month to be delivered. He kept me updated each step of the way and helped me get everything ready so that when the car was delivered everything was ready to go - my trade-in had been appraised, financing was in place. It was a smooth process! And Sean in the Finance Department was terrific about explaining everything I had questions about and making sure I was provided ...
Had service done . Was quick and solved minor issues.
Sorry for the last review. The dealer name is Marlon not Marcus. I apologize to you. But I still recommend Middletown Honda. And the service was great as well from all the team there.
Had a great experience with the dealer Marcus. He did a wonderful job with everything. The team as well was wonderful. Would definitely recommend someone to go and look at what cars they have to offer
Anthony was outstanding as always. It is always a pleasure dealing with him at Honda.
First time buying a vehicle from Middletown Honda and I must say it was a great experience. The sales representative that assisted me was one of kind. Artur Anuszkiewicz was honest, friendly and took his time with answering all of my questions. If you would like to purchase a Honda in Middletown, NY make sure to speak with Artur. You will be in great hands.
My experience at Middletown Honda was great. Jack, Sean and Brandon ( I believe that was his name) made everything run smoothly and efficiently. Absolutely no complaints. Thank you for making my 3rd Honda interaction pleasant and effortless.
Marlon Maurasse was my sales Consultant January 17,2023. He was a true professional very courteous and even purchased my husband and I cold drinks as we waited for loan approval. Due to the long wait we left for a bite to eat and then decided to go home , just as I arrived home Marlon Maurasse called a gave me the news. All in all good visit and he was great.
I was very pleased with my experience at Middletown Honda. From my first visit with Katia Cabrera with a purchase, to meeting with Sean Curtin for financing, both were professional and pleasant. I wish I could remember all the other staff I met with to set up and learn about the new vehicle, they too were friendly and professional.
I am very pleased with my experience at Middletown Honda with the purchase of my Honda CR-V Sport Touring Hybrid. Katia and Sean were extremely helpful and professional. The rest of the staff that introduced me to the vehicle were also very friendly and professional. I did not feel any pressure, I was a great experience.
Thanks to Marlon Maurasse and the staff @ Middletown Honda for obtaining my 2023 CR-V Sport Touring Hybrid. Throughout the difficulty in obtaining the vehicle due to the shipping and manufacturing issues (chip shortages) he kept me fully informed. My previous vehicle, also a CR-V Touring, was serviced @ Middletown Honda and I can only say good things about Shane Smith and the service department staff.
Thanks to Marlon Maurasse and the staff @ Middletown Honda for obtaining my 2023 CR-V Sport Touring Hybrid. Throughout the difficulty in obtaining the vehicle due to the shipping and manufacturing issues (chip shortages) he kept me fully informed. My previous vehicle, also a CR-V Touring, was serviced @ Middletown Honda and I can only say good things about Shane Smith and the service department staff.
When in for annual maintenance. Was in and out. Easy peasy.
Knowledgeable, friendly, fast.
I was completely satisfied with all phases of my purchase of my 2023 Honda CR-V Sport Touring Hybrid. I would especially like to thank Jack Kaplan(Sales Consultant) and Carlos Gonzalez(Finance Manager) for going above and beyond my expectations. I highly recommend Middletown Honda.
I was completely satisfied with all phases of my purchase of my 2023 Honda CR-V Sport Touring Hybrid. I would especially like to thank Jack Kaplan(Sales Consultant) and Carlos Gonzalez(Finance Manager) for going above and beyond my expectations. I highly recommend Middletown Honda.
At the suggestion of a friend, I visited Middletown Honda. Never was I treated better at a car dealership than I was yesterday when I leased my new Honda. Middletown Honda GM Robin began the process. He handed my old car keys to the mechanic and began inputting my financial info into my file. Financial Advisor Carlos escorted me to his office. He made some intelligent suggestions in a non-aggressive manner. At no time did I feel like I’ve felt in the past during this process…strong-armed to add charges to my contract. He even laughed at my jokes. ...
At the suggestion of a friend, I visited Middletown Honda. Never was I treated better at a car dealership than I was yesterday when I leased my new Honda. Middletown Honda GM Robin Goldin welcomed me and introduced me to my Salesperson Artur Anuszkiewicz, who began the painless return/leasing process. Art handed my old car keys to the mechanic and began inputting financial info into my file. Financial Advisor Carlos escorted me to his office. He made some intelligent suggestions in a non-aggressive manner. At no time did I feel like I’ve felt in the past during this ...
Had my car serviced and the staff was awesome. I was also glad that I had been given a ride to a nearby "At Home" location while my car was being taken care of. I definitely recommend Middletown Hinda..
Recently bought my second new car from Middletown Honda and would buy a third without hesitation when the time comes. Art is an exceptional salesman who kept in constant communication right until my vehicle came in, Sean is just a great guy to talk to let alone deal with, and Brandon was a great help with the paperwork as well as helping me get acclimated to all of the new features. Couldn't be happier with my experience!
Art and Middletown Honda is not a typical car salesman. I do not feel “Sold” a car. I was treated as a human and my needs were met.
Recently bought my second new car from Middletown Honda and would buy a third without hesitation when the time comes. Art is an exceptional salesman and Sean is just a great guy to talk to let alone deal with. Couldn't be happier with my experience!
I got treated extremely well at this dealership. No rush, no hassle, great deals. Customer service was excellent and my car arrived promptly. Would highly recommend. Ask for Art and Stu!
Brittanay and Sean provided a terrific purchasing experience. Very easy process. I definitely recommend them.
Very easy purchasing experience. Brittanay and Sean are very professional and really take care of their customers. I have had some issues with the service Dept in the past but they buying process is top notch.
I was very happy with my 2023 Honda Civic. My Sales Consultant Marlon showed me the new features .This is the second Civic I leased threw Marlon from Honda.Marlin provides exceptional costumer service and goes above and beyond .The entire team is very helpful and nice.
Best customer service I've experienced at a dealership. They actually seem to want to "get it right" and not just get you in and out fast.
I’ve been getting my cars from Middletown Honda since 2007. Marlon is exceptional. He always makes it an easy and pleasant process. I would always recommend him. Julio was also very pleasant and helpful giving me a tutorial on the features of my 2022 Passport. Dylan is great in the service department too. If you want a Honda and a good experience then this is the place to go and these are the people you want to take care of you.
Whole process went smoothly at Middletown Honda. Osei in the sales department was great and answered all of my questions. I love my new Honda.
Middletown Honda dealership and their employees set an example how things should be done. Dealing with Jason was a pleasure. He was even answering my questions on his off days. He’s just a five-star employee! Everyone is helping as much as they can to make the process easier and better than any other dealership. Overall just great experience from the beginning to the end.
Just got my 2023 HR-V Sport from them and they were extremely helpful and supportive! Marlon treated me wonderfully and made sure my needs where met and every way and never pressured me! I was highly satisfied with his work and getting me into a brand new car without overwhelming me!
I just had the most amazing experience, buying my certified black accord. I went into the dealership to see if I could get out of my lease and lease a different car and was so well taken care of that I ended up buying a car! Brendan, Josh, Brittaney and Shawn were so helpful, informative, friendly, attentive and fun! This is my fourth Honda, and I would never go anywhere else. I highly recommend Middletown Honda. I know that if I have any issues with my car, they will take care of me. Thank you guys!
Buying my accord was the best buying experience I have ever had! Brendan, Brittney, Josh and Shawn were unbelievable. They were knowledgeable, friendly, efficient and just plain fun! This is my fourth Honda and I would never go anywhere else. Middletown Honda, you are the best. And the best example of teamwork! Thank you.
I was very pleased. The staff was knowledgeable. The salesman Jack Kaplan was friendly and helpful without being pushy. I was a pleasant experience to buy a car without pressure.
This is my 2nd time purchasing a car from Art and Middletown honda, and again was an easy and pleasurable experience. He always has time for my questions, and kept me informed on every update as my car was being produced. I would recommend going to Art and Middletown honda to get a car. Carlos in finance, as well as Julio setting up the car were a big help. Thank you again.
This is my 2nd time purchasing a car from Art and Middletown honda, and again was an easy and pleasurable experience. He always has time for my questions, and kept me informed on every update as my car was being produced. I would recommend going to Art and Middletown honda to get a car. Carlos in finance, as well as Julio setting up the car were a big help. Thank you again.
I have purchase 2 vehicles with the same sales person Deshaun he is very professional and friendly and goes above and beyond in his salesman position @ Middletown Honda . I will definitely recommend any family, friends, co-workers, that want a car to see him.
Sales team was very professional and truly went above and beyond for me obtaining my wifes new Odyssey. I received top dollar for my trade in and every new feature added on the new vehicle was explained fully. This is the fifth the vehicle my family has bought from Middletown Honda and they always have taken care of us. Katia, Robin, Sean, Julio and Jorge were a pleasure to work with and I was in and out of the dealership in no more than two hours with a stellar new minivan. As an added bonus they took care of a ...
I have been with this dealership since the late 90s. I'm very pleased with my experience at Middletown Honda. For the last two automobiles, I have been served by Art A. He is both Personable, knowledgeable and very professional. I consider this dealership as family. I can't praise this dealership enough. I'm a customer for life.
Great dealership. They work with you to get the car you want and have great communication and are very helpful! Thank you Katia and Brandon for everything. I am so happy with my new car!
Marlon and the team at Middletown Honda were friendly and straightforward with all aspects of the sale.
Art is awesome that my second car from the dealer he always take time to show me all the cars . He's very patient, nice I don't have word to describe his kindness . I will refer my friend and family to middletown honda special to Art. Thanks middletown team I was satisfied before and I more satisfied now with my new car and I will be back over and over even I live NYC
I can’t tell you has easy and stress free it was to lease my 3rd car from Honda Middletown!,, Osei and his team are awesome, and made us feel like family. Everyone involved in this transaction were Friendly and helpful making for a pleasant experience!
Osei and his team were great , they really made car shopping a pleasant, easy experience!
Very helpful and responsive. I got a great new car and am very pleased with my experience at Middletown Honda.
Middeltown Honda helped getting my first new car so easy. All the staff were so nice including Brittany and Sean and the sales team. They gave me great offers and so much communication and updates. I will most defiantly buy from them more
My experience with Middletown Honda was exceptional form beginning to end. I can’t praise the entire faculty enough for making me feel Comfortable and making sure I left with a total understanding of my purchase. Would highly recommend
Marlon Maurasse was very helpful, patiently answering all my questions. I have been to other Honda dealerships and found Middletown Honda to be the most polite and curious. I'm older but they took the time needed to help me. My thanks to Marlon for his kindness.
Very pleasant experience over at Middletown Honda. I worked with/continuing to work with Osei and he was very knowledgeable on the car I was asking question about. Overall it was a very easy and great time.
Osei what a great salesman from the minute you contacted him he's with you taking all the necessary step to ensure that you own the vehicle. Very professional even when the ups are there he make sure and give you the confidence that you will walk out with the car of your dream Thank you Osei you are the Best. Stay tune we coming for a pilot soon. I'm extremely happy with my purchase.
The whole staff was very nice. I appreciate Jack Kaplan for helping me purchase my 2022 Honda Accord. Great experience for my first time purchasing a car.
Awesome experience.
My salesman Osei was Amazing!! From my first phone call to the dealership when he answered, to the day I walked out with my car. He went above and beyond to help me. He worked with me every step of the way and was there (and still is)when a few xxxx ups were corrected immediately because of Osei! No other salesman in my past experiences ever did that!! Usually they walk away after contract is signed. He is a professional and caring person for anything I needed before and AFTER purchase. Thank you Osei!!!
Chris, Sean and Brendan were all so accommodating! They were able to answer any question we had, kept in touch with us and updated us throughout the whole process!
Our dealer, Art was very cordial, professional, answered our questions, followed through quickly and efficiently with service. The paperwork was done in a descent and orderly matter. We were highly satisfied with the entire execution of our used car for a new one !
We were very happy with customer service. Competitive price. Very knowledgeable staff with quick service. Got our car within promise time and pick up was super easy.
Excellent customer service with knowledgeable staff. Gus, was very helpful and courteous sales rep . My son is very happy with his new car.
We were highly impressed with the services we received from Middletown Honda. All the staff we encountered were very professional and friendly. I will recommend them anytime.
From the time I walked in, Middletown Honda showed nothing but smiling and willing faces. My salesman Marlon Maurasse was very polite, helpful, and his patience was next to none when it came down to breaking down the details of purchasing my vehicle. I can only say great things when asked about Middletown Honda!
I have had nothing but good experiences with Middletown Honda. My salesman Jack, Sean in finance and Julio (explained all the features of the car) are very knowledgeable,professional and courteous. They are patient with any and all questions. They went above and beyond to assure I got the best deal possible. I have and will continue to recommend Middletown Honda to my friends and family.
Marlon was great! He is very helpful. I would recommend Middletown Honda to anyone. Have been with them for 9 years now and I have zero complaints.Very happy with my new vehicle.
Marlon was the best. He knew about the vehicles, and how to accommodate customers. He was patient with all the paper work, polite, pleasant, and honest. Which you cant say about most dealers, for all the want is to close the deal with high APR rates. But at Middletown Honda, they truly support the client. The trade in went smoothly. Fadi, was great with the financial aspect. Julio provided great service closing out the deal and teaching me about the vehicle. I went in with my old car and drove out with a new car. GOD is so GOOD!
Marlon was the best. He knew about the vehicles, and how to accommodate customers. He was patient with all the paper work, polite, pleasant, and honest. Which you cant say about most dealers, for all the want is to close the deal with high APR rates. But at Middletown Honda, they truly support the client. The trade in went smoothly. Fadi, was great with the financial aspect. Julio provided great service closing out the deal and teaching me about the vehicle. I went in with my old car and drove out with a new car. GOD is so GOOD!
Excellent service. I thank Osei and Julio for treating me and my family so good. God bless you guys. My daughter was very happy with her new car. I recommend this dealership 💯
Gus, Fadi, Sean work well together, smooth process, very quick. They were AMAZING - KIND - Courteous - Excellent Price - Phenomenal - Accomodating
This was my second lease through Honda, and the team there is super attentive and very helpful. I would definitely recommend Middletown Honda to anyone for their car search. Marlon, Katia & Julio, thanks for all your time and help!
I had a very pleasant experience the staff was very sympathetic to my needs as a consumer. Especially Nicole Martínez, very professional and maintained the whole experience to a smooth process.
MARLON MAURASSE IS A COURTEOUS AND INFORMATIVE SALES PERSON. HE WAS EXTREMELY HELPFUL IN PROVIDING ALL THE NECESSARY INFORMATION REGARDING MY NEW VEHICLE. HE WENT OUT OF HIS WAY TO PROVIDE THE BEST SERVICE TO MAKE THR PROCESS EASY. HE IS A TRUE PROFESSIONAL AND A GENUINE ASSET TO MIDDLETOWN HONDA.
Art is the best salesperson I’ve ever dealt with. He kept me posted on the delivery date, took care of all the financing ahead of time and personally made sure the process was seamless. I love dealing with Middletown Honda. Thanks Art.
Service is very expeditions even without an appointment. They treat you well and are quick to help you. Couple suggestions: a charging station for phones and a snack vending machine. I’ll definitely keep coming back.
I picked up a new CRV Hybrid Car yesterday, and everyone was awesome, and made the process very easy. this is my 6 car from Middletown Honda and I always get very good service. I have never had a bad experience. thank you to everyone at middletown Honda
Middletown Honda. Nice transaction, good people, easy process. Reccommended for future purchases, would do business again.
Britney was great in helping me get into a new vehicle. Julio was great at demonstrating the cars features. Both were pleasant. Had a great time talking with them.
I highly recommend this dealership. This probably was one of the best experiences I have had when purchasing a new car. I was kept updated every step of the process. The staff was friendly, patient and courteous. Nikki Martinez took her time to explain the features of the car upon delivery.
I could say I had a few cars but going to Middletown Honda was the best choice and experience I ever had. Jack was awesome he was very friendly and made it easy for me to choose what I wanted and needed. Sean was amazing and very honest, he made it happen and was able to get me the best deal possible and I couldn't be happier. Getting that phone call that I was approved for my first brand new vehicle was an exciting moment for me, thanks to the Honda team. The Honda team made me feel confident ...
I could say I had a few cars but going to Middletown Honda was the best choice and experience I ever had. Jack was awesome he was very friendly and made it easy for me to choose what I wanted and needed. Sean was amazing and very honest, he made it happen and was able to get me the best deal possible and I couldn't be happier. Getting that phone call that I was approved for my first brand new vehicle was an exciting moment for me, thanks to the Honda team. The Honda team made me feel confident ...
Gus was friendly, knowledgeable and extremely helpful. The entire team went out of their way to ensure everything was handled quickly and smoothly. Sean in finance took the time to discuss all aspects of the financing options. He made sure I received the best possible rate, making the whole process quick and hassle-free. I was able to sign the paperwork and drive the car home less then an hour later!!!
Absolutely amazing experience with a friendly and knowledgeable staff from start to finish. I could have had a better car buying experience. Gus was great-helpful and answered all my questions. Sean in financing was honest, friendly and assisted me with getting a great deal. I was able to drive my new car off the lot within an hour of signing the paperwork…. TOP NOTCH SERVICE all around
My experience with the purchase of my car was an excellent one. Osei Prempeh spent a lot of time explaining everything to me. He was honest and patient. I did not feel rushed or confused. Sean Curtain and Jorge Padilla as well as others also made the transaction a smooth one. I will keep using Middletown Honda for all of my vehicle needs.
Osei Prempeh was a pleasure to work with. He was kind and patient. I did not feel rushed or pushed to purchase my car, He spent a lot of time with me and answered all my questions thoroughly. He even spoke to me after the sale on his day off. The rest of the staff was helpful and friendly as well.
Osei at Middletown Honda is simply the best to work with! He’s efficient, thorough, professional and so easy to work with. We purchased several cars here over the years and always ask for Osei!
Sales man Osei was very nice , friendly and honest with me, he answered all my questions anytime. I recommend everyone to handle with Honda Middletown Thanks so much
Jack was very friendly and honest. He listened to all I had to say and helped me in getting my vehicle in sooner than expected. He maintained a calm demeanor, was very patient and answered all of my questions and addressed all of my concerns. Never did he try to pressure me but rather worked with me to find me the best deal.
If you’re going to go purchase or lease a new vehicle at Middletown Honda make sure to ask for Jack Kaplan. Jack listened, he found me the car I wanted. He’s an honest guy and really put in the work necessary to finding me my new vehicle.
Just went in for a recall.
Great hospitality from the entire team. Mr Osei Prempeh took time to go over the purchase of the vehicle and was extremely patient with us paying attention to all our needs without rushing us through the process. Mr Sean Curtain was extremely helpful assisting us with the financing of the vehicle very courteous & professional and Jorge Padilla checked on us during the sale to make sure it was to our satisfaction. In closing the Middletown dealership staff makes you feel like family. I will definitely recommend this dealership to family & friends.
Marlon / Katia and the person at the end, who completed the transfer, and showed us all the new gadgets was great. NO issues at all. Great people !!
Marlon was an absolute pleasure to deal with the whole way through. Given the supply shortages and delay times, Marlon was fully transparent and highly communicative all along the way, and made sure we were taken care of given the situation.
Marlon was an absolute pleasure to deal with the whole way through. Given the supply shortages and delay times, Marlon was fully transparent and highly communicative all along the way, and made sure we were taken care of given the situation.
I had a great experience with my first time going to Middletown Honda. The sales rep I had was Christian and he did a superb job, I can't rave about him enough and Sean the financial advisor. They helped me get the loan and car I needed for my son. They were the best.
I have had a most exceptional and satisfactory customer experience in dealing with Art Christina and the other staff members at this dealership. A friend has also purchased a vehicle and is very happy as well. I will cont. to recommend them!
Dealer Info
- Main:855-473-3053
- Sales:855-473-3050
- Service:855-473-3051
- Parts:855-473-3052
- Mon - Thu8:00 AM - 7:00 PM
- Fri8:00 AM - 6:00 PM
- Sat7:30 AM - 4:00 PM
- SunClosed
- Mon - Thu8:00 AM - 7:00 PM
- Fri8:00 AM - 6:00 PM
- Sat7:30 AM - 4:00 PM
- SunClosed
- Mon - Thu9:00 AM - 8:00 PM
- Fri - Sat9:00 AM - 6:00 PM
- Sun10:00 AM - 4:00 PM
