Customer Testimonials

Check out the latest customer kudos to our Service Department!

middletown honda testimonial 1 Kathy Strucker

A big shout out to our customer, Kathy Strucker, for giving our Service Advisor, Dylan Matthews, a fantastic testimonial:

“Dylan is a very respectful, polite, trustworthy, and dependable young man. He has been very helpful and professional. Dylan is awesome and will take care of you at Middletown Honda Service Department.”

middletown honda testimonial 2 Jeffry Mauro

We also have to give a shout out to our customer, Jeffry Mauro, for giving our Service Advisor, Frank Brenner, a great testimonial as well:

“My 2013 Honda has been serviced at the dealer for several years now. Oil changes, new brakes, and tires have been done here. Very happy with the accommodating appointments’ schedule. I travel and Frank always gets me in!”

Schedule Service at our Service Department today or check out the rest of our customer testimonials below!

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DealerRater Jan 13, 2022

I have to say that from the moment that I first spoke to someone inside the dealership right up until I drove away with my new car, everyone was professional, efficient and pleasant. I especially like how the process kept moving along without making me feel rushed. Even more than that, prior to the sale I felt like Christain really listened and took in my explanation of what I was looking for and what my situation was. This instantly assured me that I was going to do business with Honda as everywhere else I had gone to prior had barely ...

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DealerRater Dec 27, 2021

Once we agreed on a price for the car, the process of finalizing paperwork and picking up the car was fast and very efficient.

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DealerRater Dec 23, 2021

Art kept me apprised of delivery of my new Si. I did appreciate his efforts; some of the packages included with the vehicle I felt were superfluous. But, it IS a great car.

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Cars Dec 13, 2021

Artur is a great salesperson. My family has bought several cars from Middletown Honda and Artur was always helping us every time. He is very helpful and very knowledgeable with all the cars. He goes out of his way to help you. I recommend him to whoever is looking to purchase a vehicle.

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Cars Dec 11, 2021

Dealing with Jack Kaplan at Middletown Honda was the best experience. From the first phone call to leaving with the new car, EVERYONE was professional, friendly, timely.

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DealerRater Dec 8, 2021

Osei was awesome. He found me what Honda I wanted and what style I wanted. He constantly kept in touch with me with updates on my cars arrival. He was very informative and told me everything straight forward

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Cars Dec 4, 2021

My experience was good and the service was phenomenal. I knew right away this dealership treats its customers right! I am happy with my purchase of the new Honda Passport.

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DealerRater Dec 3, 2021

this was a very smooth car buying experience thanks to Daniel Ocana and others at the dealership

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DealerRater Dec 2, 2021

I have gotten two CR-V from Middletown and loved my first one. Owned it for 12 years and the motor and tranny was fine but the body wore out. I am positive I will love my new Honda now the same or even more. The entire staff at Middletown Honda are very informative, knowledgeable and caring. Thank you!!!!

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Cars Dec 2, 2021

Just purchased a 2022 Honda Ridgeline. Niki Martinez was our salesperson. She was straightforward and got us a great deal. Will recommend her to friends.

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DealerRater Nov 26, 2021

I purchased a 2022 Pilot. The service was excellent. Everyone was friendly, knowledgeable, caring and attentive. It was a wonderful experience.

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Cars Nov 23, 2021

I came to Middletown Honda to buy a new car, I’ve had previous experiences there with Jason Scurville and his Manager Sean Curtin. They always treat me and my wife with respect and never ‘push’ anything on us. I have and always will recommend them to all my friends who are in the market for a new or used car.

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DealerRater Nov 23, 2021

Outstanding customer service! From Deshaun initiating the purchase process, to Fadi going over financing options and warranties to Destiny finalizing the paperwork and handing me the keys. The dealership is nice and clean and the entire staff very professional and courteous.

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Cars Nov 21, 2021

Excellent Customer Service! I spoke to Deshaun in October looking to purchase a new car and he informed me that there was a wait of about two months. He called me about three weeks later about a car that was available the same color that I wanted from a deal that fell through. Yesterday we closed the deal and I drove out of the dealership in my new car. THANK YOU DESHAUN AND THE REST OF THE MIDDLETOWN HONDA TEAM!

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DealerRater Nov 20, 2021

Very good service from start to finish. Morlan informed me about everything from the start to finish

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Cars Nov 16, 2021

Pilot Sale Experience at Middletown Honda. First of all.. what a great deal! Jason, our sales person, was phenomenal! He knew the vehicle and it’s features, was very patient and did not give us “sales talk”. The sales manager, Joshua, was also great. He took the time to meet with us and introduce himself. Destiny, the financial coordinator, was very thorough and efficient to ensure that everything was complete. This included the paperwork as well as a thorough “going” over the vehicle. If you buy a car, do it here!

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DealerRater Nov 15, 2021

Pilot Sale Experience at Middletown Honda. First of all.. what a great deal! Jason, our sales person, was phenomenal! He knew the vehicle and it’s features, was very patient and did not give us “sales talk”. The sales manager, Joshua, was also great. He took the time to meet with us and introduce himself. Destiny, the financial coordinator, was very thorough and efficient to ensure that everything was complete. This included the paperwork as well as a thorough “going” over the vehicle. If you buy a car, do it here!

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Google Nov 15, 2021

Always great service at Middletown Honda

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Cars Nov 11, 2021

The dealership and especially the sales person Art Anuszkiewicz were above my expectations. Very professional and courteous service. I got so much personal attention, he was able to answer all my questions and concerns. He was straight forward in negotiation process, very honest and courteous. I will let all my relatives and friend about him. Today is so hard to find the sales person that you can trust! Thank you Art very much!!!

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DealerRater Nov 11, 2021

I was looking for new Honda Ridgeline and requested the quotes from several dealerships in my area. Most dealerships did not want to discuss the price remotely and requested to visit the dealership. So, I would need to take a day off and drive many miles just to see the sales person. One of the few was Middletown Honda who had no problem to discuss buying new car remotely. The sales person Art Anuszkiewicz gave me a fair for today price and discussed with me all details on phone. he was in touch with me till the car came to ...

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DealerRater Nov 9, 2021

Can’t express how excited I am for getting into my new lease. Osei is an exceptional human being. Yes he’s a car salesman but he almost becomes a friend when you are dealing with him. Very professional and personable at the same time. I can see myself continuing my business with osei for years to come. Sean from finance also made things very easy when it came down to the payments. Thank you both for helping us with our purchase.

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DealerRater Nov 7, 2021

Absolutely fabulous service! Jason was extremely helpful and Sean in the finance department was great. I had a pleasant experience and would highly recommend Middeltown Honda.

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Cars Nov 7, 2021

After 15 years and 218,000 miles my Honda Element finally said, "Get a new car." I am an 82 year old woman, and believe me, even with the support of my son, I was nervous about this project. I can't say often enough how comfortable the whole process was at Middletown Honda. Osei was exceptionally helpful. He phoned often to give me updates on production and delivery schedules and to ask if I had any questions. He was great! Destinee is a pleasant young woman, professional with the paper work and patient as she walked me through all of the ...

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Cars Nov 6, 2021

Purchasing your first brand new car is extremely exciting but also nerve racking too, especially the times we are in. I would recommend this dealership to anyone looking to buy a new or preowned car. They are patient, caring, and overall wiling to help you make the best decision for you! Highly recommend if you’re looking for a new car request Brittaney A, as your sales associate!

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Google Nov 2, 2021

I love Honda Cars, I've never had a bad experience. When I need service I use SHANE as my go to person. Very knowledgeable & personable. All the people working there are extremely friendly, which make it even more a pleasant experience. I recommend Honda to all my friends looking for a new or used car. Honda keep up the excellent work.

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DealerRater Oct 26, 2021

Marlon and Destinee were very helpful, knowledgable and efficient. I'm very happy with my crv.

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Cars Oct 25, 2021

I just purchased a Honda CRV in a beautiful Sonic Grey. I'm getting used to all the fancy bells and whistles. I love my new SUV. Marlon was very helpful, courteous and attentive during the whole purchase process and Destinee was great at teaching us how to use all the great bells and whistles and very patient. Thank you to all the staff at Middletown Honda!

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Google Oct 22, 2021

We purchased our car in 2017 and been back for service many times. They have always done a good job and in a timely manner. The waiting area is very pleasant as well.

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DealerRater Oct 21, 2021

Been buying and leasing cars from Middletown Honda since 2001 from Art Anuszkiewicz - great, friendly, expert service providing great cars for twenty years!

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Cars Oct 20, 2021

Artur helped us from time of ordering ( by phone ) to time of picking up the vehicle. Our Honda Insight was delivered to us quickly and we couldn’t be more pleased. We recommend Artur to everyone.

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DealerRater Oct 20, 2021

Great service all around - Artur is the best, highly recommend to anyone looking for a Honda!

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DealerRater Oct 18, 2021

The staff is courteous and goes above and beyond to accommodate their customers! They have a repeat customer from 1 hour away!

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Cars Oct 14, 2021

I had a wonderful experience buying my new 2022 Honda HRV from Middletown Honda! My salesperson, Brittaney A. was very professional and knowledgeable. She kept me informed with updates until my car was ready for pickup at the dealers. Destinee who processed the paperwork, was also very knowledgeable and professional! Kudos to the entire team at Middletown Honda!

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Cars Sep 27, 2021

We have not had to purchase a car in many years, so we were a bit nervous when we went to Honda. Long story short, Gus, our salesperson, was extremely helpful in all aspects of our visit to the Middletown showroom. His knowledge about the car, the necessary paperwork that was required, was completed without any problems. Thank you, Gus, and to the entire Honda staff for a stress free experience.

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DealerRater Sep 22, 2021

Shane Smith is an excellent Service Advisor. John (Technician) explained all to full satisfaction. Professionalism!

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DealerRater Sep 22, 2021

Very warm atmosphere and great professionalism! Kudos to Marlon Maurasse for his patience and assistance.

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Cars Sep 19, 2021

Middletown Honda was great! From Gus our salesperson to Destiny who helped with all the paperwork, everyone was so professional! Would highly recommend them if you are looking for a Honda!

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DealerRater Sep 16, 2021

Great customer service, fast and friendly service. And i got a great price on the car i wanted

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Cars Sep 15, 2021

I have been with Honda of Middletown since 1999. My go to salesman has been Jason over the last several years. Jason is an excellent salesman. Courteous, friendly, knowledgeable, & honest. Jason is always available to answer all of my questions. I just leased my 6th car, second HR-V. I will recommend Jason and Honda of Middletown to everyone!

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DealerRater Sep 15, 2021

I have been using Honda of Middletown since 1999. My go to salesman is Jason Scurville. He is an excellent salesman, courteous, friendly, knowledgeable and honest. This is my 6th lease and second HR -V. . I will recommend Jason and the team of Honda of Middletown to everyone!

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DealerRater Sep 6, 2021

Jack Kaplan was very informative and attentive in the sales dept & Sean Curtin is the best in the finance department! It Was a great experience!

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Google Sep 5, 2021

Awesome service

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Cars Sep 1, 2021

Marlon is an excellent salesperson at Middletown Honda. I would highly recommend him to anyone buying a car. He made the buying process quick and easy. He is professional, reliable, and kind person. Thank You Marlon Mauresse!

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DealerRater Aug 26, 2021

Enjoyed doing business with Middletown Honda. I didn’t feel pressured to buy the car or extras. My sales person, Nikki, was very friendly and answered all my questions.

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Google Aug 25, 2021

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DealerRater Aug 23, 2021

Marlon was very helpful and kept me informed with the complete process of the purchase of my vehicle. He also located the vehicle I was looking for and I was able to purchase the vehicle I wanted. He made the process easy for me. This Honda dealership has good employees they are welling to help. This is my 2 vehicle purchase with this dealership. Thank you

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Cars Aug 18, 2021

Gus Cabrera is the MAN! From the early morning call we made to check the availability of the HRV on a particular color and trim... Was told there was a unit with NO reservation (especially this time of chip shortage)... Drove an hour to the dealership right away (no coffeee, no breakfast.. that's how much we needed the car...) To an unexpected xxxx-up (suddenly unit was reserved, SUDDENLY??!) To same day delivery... (shout out to Gus' manager for giving us the unit) THE WHOLE EXPERIENCE WAS A BLESSING! THANK YOU! THANK YOU! THANK YOU! And keep up the good ...

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Cars Aug 18, 2021

A very pleasant experience dealing the Jack Kaplan, and the team at Middletown. Very satisfied with my new HR-V, and the time taken to explain it's features.

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Google Aug 18, 2021

Service was great but prepare to spend 2 hours minimum with appointment for oil change

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Cars Aug 17, 2021

I recently purchased a passport from Chris at Middletown Honda.Chris was all you’d expect From an excellent salesman Courteous,friendly,efficient and honest All the people we dealt with were also great

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Google Aug 14, 2021

I love that you get a report on your phone before your car is done. Very friendly and clean.

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DealerRater Aug 14, 2021

Marlon and Sean very excellent The service I received was great I had very good follow up on the purchase and pricing. I was called the next day to make sure everything was good I would highly recommend this dealership .

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DealerRater Aug 12, 2021

The sales staff was knowledgeable and accommodating. They helped me get the most from my trade in and made the final paperwork thorough and made the best use of time

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DealerRater Aug 12, 2021

Jason was very helpful and got me into the car I wanted. Honda took my 2011 Elantra as a trade in and with some money down kept my payments affordable. Very satisfied and happy to be in the car I wanted!

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Cars Aug 12, 2021

el señor marlon de middletown ny una persona muy excelente en su trabajo, buen trato, muy profesional y amable,,el siempre busca lo mejor para sus clientes..muy recomendado salimos con dos carros nuevos...

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DealerRater Aug 12, 2021

hicimos cambio de 2 carros y estamos muy felices gracias a el sr marlon una excelente persona, profesional y amable,,, 100%recomendado. el siempre busca lo mejor para sus clientes.

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Google Aug 5, 2021

I when to get a AC pipe. The service was excellent 👌 the price was fair.....you can't go wrong with HONDA.

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Google Aug 3, 2021

Awesome Service!

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DealerRater Aug 1, 2021

Had a very good experience buying a new Honda Pilot from Art at Middletown Honda. Love working with him. We have used him a few times and also sent my mother-in-law when she was purchasing a vehicle as well. He makes things simple and non-stressful and is a genuinely nice guy who knows the Honda product line very well.

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Google Jul 30, 2021

Great Service Was in and out in 1 1/2 hours fixes the problems thanks 👍

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DealerRater Jul 29, 2021

Art was great. This is my third Hinda I bought ftom him, and in the future won't go anywhere else. Thanks for everything Art. We love our new CRV.

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Google Jul 27, 2021

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Google Jul 24, 2021

Anthony my service advisor is a great guy..He knows his job well and is a straight forward guy.

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Google Jul 22, 2021

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DealerRater Jul 15, 2021

I had my 2011 Pilot for many years and I went to another dealership to look at something else but the experience wasn’t very pleasant, so I got in my car and heading right to Honda of Middletown I spoke with Jason who sold my my last pilot! By the next day I was coming home with a brand new Honda Pilot!! Of course I’m still figuring out how everything works but it was a very good experience, Jason & Destiny were very nice & helpful!

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Google Jul 12, 2021

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DealerRater Jul 7, 2021

Even though inventory is low due to a car shortage, Marlon was able to locate a Honda Passport for me. He was able to get the vehicle delivered to Middletown, NY for me. They honored the original deal we made even though I needed to wait a few days to get the vehicle. I highly recommend Marlon and Middletown, NY Honda!!!

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DealerRater Jul 7, 2021

This is the second car purchased thru Jason. He is always enthusiastic and very helpful, going the extra mile to answer all our questions; great dealership.

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DealerRater Jul 1, 2021

Marlon was great . Highly recommend him if you’re looking for a Honda .

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DealerRater Jun 28, 2021

Gus is amazing. It was really pleasure to deal with him. Thank you.

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DealerRater Jun 26, 2021

I've have now purchased or lease 10+ cars from Middletown Honda. Jason S of sales and Sean from finance have always made the process quick and easy. We live in Florida now and there is no other dealership I would buy or lease a car from. Thanks Guys!!

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DealerRater Jun 20, 2021

Best experience ever in purchasing a new car! Staff greeted us immediately when we walked in the door, Gus was our salserep and did a 1000% GREAT job helping us find, choose and purchase our new HRV, warranty program and trading in our old car. Perfect customer service throughout the process, especially when we picked up our new car next day. Looking forward to my regular maintenance appointments!! This dealership stood out over all the rest we’ve visited. 🙏🏻💥💙

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DealerRater Jun 16, 2021

This was the easiest process in getting a new car, thank you for making everything smooth and simple! I appreciate everyone’s help throughout this process.

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Google Jun 15, 2021

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Cars Jun 9, 2021

My previous car was totaled in an accident so I needed a new car. I was greeted by my salesman Marlon upon entering, told him I wanted a CR-X and he showed me what he had in stock, i chose one that I liked, I took a test drive and decided to purchase it. We came to a good deal, completed all the paper work and the car was prepped and when completed, I drove my new car home. Quick and painless experience, Thank you Marlon.

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DealerRater Jun 8, 2021

Unfortunately my previous car was totaled in an accident. I needed a new car and decided on getting a new Honda. I met my salesman Marlon upon entering and I told him I wanted to purchase a new CR-V. He helped me through the selection process and test drive and when I agreed to purchase the car, he handled the paper work and got everything taken care of and I drove home in a new CR-V. Thanks for the good service Marlon.

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DealerRater Jun 4, 2021

Worked with Art A. For a 2021 crv. He was upfront and honest and very knowledgeable.Middletown Honda delivered the car in a timely manner and it was good buying experience.

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Cars Jun 4, 2021

Excellent experience and service !!! Art was such a pleasure to work with and the purchase of our new Honda CRV was smooth process. Will only purchase cars from him in the future !!!

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DealerRater Jun 4, 2021

Excellent experience and service !!! Art was such a pleasure to work with and the purchase of our new Honda CRV was smooth process. Will only purchase cars from him in the future !!!

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Cars Jun 1, 2021

Had to pleasure of working with Art in sales. Extremely helpful and friendly. Not pushy at all and worked with us. Then Jay stepped in on Art's day off keeping the process as seemless as could be. Best part was out of there in 30 minutes when I finally left with the vehicle. Highly recommend!!

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DealerRater Jun 1, 2021

Middletown Honda, top notch! Art was a professional and knowledgeable sales specialist. He worked with us from start to finish. Got us out in 30 minutes, no hassle when we left with out new vehicle. The process was seemless even on Art's day off. Sales specialist Jay stepped in to keep the process going. They keep the customer in mind and not pushy about anything! Highly recommend

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Cars May 29, 2021

Gus Cabrera was very helpful and whole process of leasing a new car went very smoothly. He was very patient and got answers to all of my questions.

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DealerRater May 24, 2021

They worked with us on price and the exact vehicle specifications. Both the sales and Fiance people treated us as they were willing to make a fair deal

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DealerRater May 22, 2021

Wonderful experience buying a car online. Dan Ocana was great to work with. He made the process for us so easy and was quick to answer any questions we might have. It was important to us to do most of the new car buying over the phone and via email as we were a 2 hour drive away from the dealership. Everything went smoothly. Also - Middletown Honda is immaculate, both in the sales showroom and the service area. Very impressive!

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Cars May 21, 2021

Salesman Art is the guy you want to see. Easy to work with and very efficient. We’ve worked with Art for many years and love the guy.

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DealerRater May 21, 2021

Helpful and knowledgeable service. Very willing to work with you to find what is right for you. I would definitely recommend going here for your vehicle.

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Cars May 19, 2021

Jason Scurville was just perfect sales man. He wasn’t pushy. Very nice , honest and kept his promise. Everything went well No complains. Thank you so much.

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DealerRater May 18, 2021

Jason Scurville was the perfect salesman. He was very honest, not pushy. Walk out with my dream car. Thank you very much. It was a pleasure doing business with you.

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DealerRater May 12, 2021

It was a pleasure working with Christian Diaz yesterday to help a mutual customer add a new vehicle to their auto insurance policy. It's always nice to meet someone who is both friendly and knowledgeable.

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DealerRater May 7, 2021

I'd previously left a review and wanted to add Tom from the Parts Dept.for helpful customer service. I was curious to the purchase of ordering the durable rubber mats and trunktray and he was helpful.

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DealerRater May 4, 2021

Very professional service. Delivery was as planned.Jason was extremely helpful with all of the questions that I asked and Sean is helpful with any other information.

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Cars May 2, 2021

Very helpful and kind professional,very honest and straightforward, definitely recommend them,I personally dealt with Jason ,who is very responsive and attentive to the customer. They assist you in all matter.

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Cars May 1, 2021

Mr Marlon maurasse was great , beyond a gentleman even before we told him my wife wasn't feeling well ,as yesterday we found out we was expecting out second child..he move quickly with the process and yet stay as professional. We are truly delighted how our day and purchase went. We have already recommended this dealership and Marlon professionalism to our close friend

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DealerRater May 1, 2021

Very helpful and kind professional,very honest and straightforward, definitely recommend them,I personally dealt with Jason ,who is very responsive and attentive to the customer. They assist you in all matter.

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DealerRater Apr 29, 2021

Chris Diaz made this so easy. He listened to what i had to say, an helped me get into the perfect car for me and my family. I can't imagine going anywhere else but to Middletown Honda to get a car.

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Cars Apr 18, 2021

This is our fifth lease of an Accord. Art knows the field and looks out for our interests. He is always available, even during the lease period.

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Cars Apr 16, 2021

Highly recommend Art at Honda in Middletown. He’s the best and has made me a fan of Honda in Middletown. Art is honest and to the point regarding the whole car buying or leasing process. Great customer service through the process with Art and the rest of the team! Thank you all again!

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Cars Apr 14, 2021

First time car buyers expecting a daunting process and could not have been more pleasantly surprised. Customer service from first response to delivery of the car to our home was too notch! professional, thorough, seamless and so efficient! Thank you Denise, Robin and Jason! Will happily refer everyone we know to Your dealership!

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Cars Apr 10, 2021

I bought my first vehicle at Middletown Honda. It was a lengthy process but definitely worth the wait. Customer service was great. Our sales person (Marlon ) was very professional and knowledgeable. Overall it this was a great experience. Thank you.

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Cars Apr 8, 2021

Been going to Arthur for almost 20 years for cars . We trust him . He has our best interest. We will be back when lease ends .

 

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Dealer Info

Phone Numbers:Parts Hours:
  • Mon - Thu8:00 AM - 7:00 PM
  • Fri8:00 AM - 6:00 PM
  • Sat7:30 AM - 4:00 PM
  • SunClosed
Service Hours:
  • Mon - Thu8:00 AM - 7:00 PM
  • Fri8:00 AM - 6:00 PM
  • Sat7:30 AM - 4:00 PM
  • SunClosed
Sales Hours:
  • Mon - Thu9:00 AM - 8:00 PM
  • Fri - Sat9:00 AM - 6:00 PM
  • Sun10:00 AM - 4:00 PM